Support & FAQ

Yes! The Free tier includes the full interactive map with 11 free layers, 5 waypoints, unlimited Hunt Journal entries, 3-day HuntCast predictions, weather HUD with wind arrows, and free SOS safety. No credit card required.

Pro ($79.99/year or $12.99/month) unlocks advanced features like scent cone analysis, 16-day HuntCast, offline maps, dog tracking, ProRut, and team features.

ProHunt runs on Android 7.0+ and iOS 15.1+. It's optimised for both phones and tablets.

A free account (email or Google Sign-In) is needed to save your data and sync across devices. Sign-up takes about 30 seconds.

HuntCast uses a proprietary multi-factor formula — confirmed inputs include wind conditions, moon phase, and barometric pressure, plus additional undisclosed variables — to generate one universal hunt score from 0-100.

The Free tier shows 3 days; Pro unlocks a full 16-day forecast with best hunting windows highlighted, built on professional weather models.

ProHunt works with Bluetooth LE and cellular/satellite GPS collars — including Garmin Alpha, Tracker G500 and G1000, MiniFinder, Tractive, PetFon, Fi, and off-brand budget collars. You do NOT need premium hardware.

Setup: follow the on-screen pairing steps for your collar, then ProHunt displays your dog(s) on the map in real time.

Yes. Pro subscribers can download map regions for offline use. Saved waypoints, hunt logs, track recordings, and cached weather data all work without cell signal. Data syncs automatically when you reconnect.

The scent cone visualises how wind carries your human scent from your position. It shows a cone on the map based on real-time wind analysis, so you can pick a spot the wind favours. Scent Cone is a Pro feature.

It updates in real time as wind conditions change.

Team members see each other on the map in real time (a Pro feature, requires a data connection). The SOS button, free for all users, sends your GPS coordinates and a custom message to one contact you choose with one tap. Check-in timers can prompt an SOS if you miss a check-in.

Important: SOS requires cellular/data connectivity. It supplements — but does not replace — proper safety equipment.

An Augmented Reality Head-Up Display — overlaying hunting data on your phone's camera view — is planned for a future release. It is not yet available in the app.

Open ProHunt → Settings → Subscription. Choose Pro Monthly or Pro Annual and confirm through Google Play or the Apple App Store. Your subscription activates instantly.

Yes, anytime. Go to your device's subscription settings (Google Play Store → Subscriptions, or iPhone Settings → Apple ID → Subscriptions). Access continues until the end of your current billing period.

Refunds are handled by Google Play or the Apple App Store according to their policies. We don't process payments directly — all billing goes through the platform.

No. We do NOT sell, rent, or share your personal data with advertisers or data brokers. Your location data stays on your device unless you explicitly share it with your team. See our full Privacy Policy.

Yes. Email support@prohunt.app with your account email and we'll permanently delete your account and all associated cloud data. Local data on your device can be removed by uninstalling the app.

1. Check your internet connection — the map needs data for the first load.

2. Make sure location permissions are granted (Settings → Apps → ProHunt → Permissions → Location).

3. Try closing and reopening the app.

4. If the issue persists, clear the app cache (Settings → Apps → ProHunt → Storage → Clear Cache).

GPS accuracy depends on satellite visibility. For best results:

• Make sure "High Accuracy" location mode is enabled on your device.

• Stand in an open area for initial lock (forests and valleys reduce accuracy).

• Give the GPS 30–60 seconds after opening the app to get a fix.

• On Android, enable "Google Location Accuracy" in Settings → Location.

Email support@prohunt.app with:

• Your device model and OS version

• What you were doing when the bug occurred

• Screenshots or screen recordings if possible

We take every report seriously and the team responds as quickly as possible.